The Legato Continuum Solutions process is simple, at least conceptually: [click] The process begins with you defining your service level targets across 4 key areas - system uptime, backup window, maximum data loss allowed, and recovery time. We have defined these service level elements at a lower level which we will discuss in more detail with your company to understand your service level targets. Would you like to see a sample SLA? (click on the arrow to the left of the table to go to a hidden slide) [click] Legato will then design a solution by mapping the appropriate technology to your service level requirements. As you go through this process, Legato’s Consulting Services organization can be used in the analysis, design, or implementation steps. This group has developed a set of standard consulting offerings that are dedicated to implementing service level solutions.
